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HubSpot Hacks: Features You’re Not Using (But Should Be)

Written by Aqua the EBODA.digital Dolphin | Jan 19, 2025 1:00:00 PM

You’ve got HubSpot. You’re sending emails. Logging deals. Tracking contacts.
But if that’s all you’re doing? Friend, you’re surfing on the surface of a very deep sea.

HubSpot is packed with powerful features—many of which sit untouched in client portals like forgotten treasure chests. And the best part? You don’t need a dev team or a dolphin pod to unlock them. You just need to know where to look.

Let’s dive in.


🧭 1. Custom Properties: Make HubSpot Work Your Way

Out of the box, HubSpot comes with basic properties like “First Name,” “Email,” and “Lifecycle Stage.” But custom properties are where you make HubSpot bend to your business model.

  • Track client onboarding stages

  • Log favorite services or products

  • Flag data compliance preferences

📌 Pro Tip: Don’t make 100 custom fields just because you can. Stick to properties that inform decisions or power automation.


📋 2. Lists: Static? Dynamic? Strategic.

If you’re only using static lists to send newsletters, it’s time for a glow-up.

Active lists update automatically based on criteria like:

  • “Last seen on website more than 30 days ago”

  • “Contact owner is unassigned”

  • “Downloaded whitepaper AND opened 3+ emails”

This means smarter segmentation, better reporting, and more personalized automation. Hello, relevance.


⚙️ 3. Workflows: Not Just for Emails

Most users associate workflows with drip campaigns, but HubSpot workflows are automation beasts when used to their full potential.

  • Assign contacts to reps based on form fields

  • Send internal task reminders

  • Trigger Slack notifications

  • Update deal stages based on form submissions

  • Rotate leads fairly among sales teams

💡 Aqua Says: If your team is doing it manually more than twice, it’s time for a workflow.


📅 4. Meeting Links: Sales Enablement in One Click

You’ve seen them. “Here’s my calendar link—book a time that works for you.”

But most teams don’t realize how tightly Meeting Links integrate with contact records, round-robin rules, form fields, and even lifecycle stages.

  • Assign meeting outcomes

  • Capture source info automatically

  • Skip the back-and-forth scheduling

Set it up once, and let it swim on its own.


📈 5. Attribution Reporting: It’s Not Just for Ads

Yes, HubSpot's attribution reporting can show which ad or blog post brought in the lead—but with customization, it can do more:

  • Map full customer journeys

  • Tie revenue to campaigns

  • Spot touchpoints that actually convert

Too many teams rely on surface metrics. Attribution shows you the real tide beneath the waves.


🧰 6. Snippets and Templates: Work Smarter, Not Slower

These two little tools can save your team hours:

  • Snippets: Short phrases you can insert anywhere (great for FAQs, intros, links).

  • Templates: Full emails saved with personalization tokens and triggers.

🎯 Use for onboarding emails, pricing explanations, post-demo follow-ups—anywhere repetition is killing your momentum.


🔗 7. HubSpot Integrations: Make the Whole Stack Swim Together

HubSpot’s App Marketplace has over 1,000 integrations—and you probably haven’t explored half of them.

From Zoom to Zapier, Salesforce to Slack, you can:

  • Sync calendars

  • Launch Zoom calls from deals

  • Pass MQLs to your CRM

  • Share campaign data with ad platforms

Integration = less context switching = better flow.

🌊 Aqua Insight: Your MarTech tools should talk to each other without constant translator duty from your team.


🔍 8. Behavior-Based Personalization: Go Beyond “Hi, [First Name]”

If your personalization ends at names, you’re missing big waves.
HubSpot allows personalization based on:

  • Recent behavior (e.g., “Visited pricing page”)

  • Lifecycle stage

  • Company size or industry

  • Funnel progression

🎯 Imagine sending an email that says:

“Still thinking about that growth plan? Let’s talk numbers.”
...because HubSpot knows the contact viewed your Growth Plan page twice last week.

That’s how automation earns its badge.


🐬 Final Thoughts from Aqua

HubSpot isn’t just a tool—it’s a toolbox. And if you’re only swinging the hammer, you're leaving a lot of potential untapped.

Your business deserves a system that:

  • Adapts to your unique process

  • Automates where you’re wasting time

  • Aligns your marketing, sales, and ops

  • Acts on data in real-time

That’s the power of getting under the hood.


🧭 Want to See What You’re Missing?

Book a Deep Dive Call with EBODA.digital. We’ll walk you through:

  • A quick audit of your current HubSpot setup

  • Which hidden features could unlock the biggest ROI

  • Actionable next steps to streamline and scale

🔗 Schedule Your Free Deep Dive Call
Let’s unlock the flow your team deserves.

Not on HubSpot yet? No worries—we’ll migrate your site, set everything up, and get you trained the EBODA way (aka: fast, friendly, and actually useful).

 

💻 About Aqua

Aqua is the tech-savvy dolphin who thrives where platforms, tools, and systems intersect. Whether it's implementing HubSpot, integrating APIs, or optimizing CRM logic, Aqua ensures everything runs like a well-oiled engine beneath the waves. With her sharp logic and love of clean builds, Aqua turns complex tech into intuitive experiences that just work.

🔦 About EBODA.digital

EBODA.digital is a modern marketing consultancy designed for today’s fast-moving business landscape. We help small and mid-sized businesses cut through the noise and connect meaningfully with their audiences—through data-integrated platforms, brand storytelling, and marketing automation strategies that work. Our LIGHTHOUSE product family provides accessible, expert-level digital marketing services tailored for growth-minded entrepreneurs and lean teams who need sophistication without the enterprise price tag. We believe in execution with integrity, creativity with purpose, and technology that empowers—not overwhelms.